VoIP Solutions to Empower Your Organization

Even with all of the recent advances in web technology and social media, phones still remain one of the most important tools used in conducting business. Yet there’s a tendency for organizations to take their phone systems for granted.

Be sure to check out The Definitive Guide To Choosing The RIGHT VoIP Phone System For Your K-12 School.

Here are a few of the features offered by IBG’s Cloud Phone Service:

  • Automated Attendant Services
  • Business Intelligence
  • Call Coverage
  • Integration with PCs and Other Applications
  • Conferencing
  • Voice Mail and Messaging
  • Instant Messaging
  • Files Sharing
  • Presence and Video Conferencing
  • Phonebooks, Directories, and Call Logs
  • Telecom Administration & Portability

Benefits of IKON's VoIP Solution...

  • Project the Right Image

    The fact is, many people interact with you and your staff on the phone more than on your website or other tools. What does your current phone system say about you? Is it easy for callers to be routed to the proper departments from your auto-attendant? Is your staff directory up-to-date? Is your hold music tailored to offer information about your school? Do you have excellent sound quality? Do callers get busy signals or experience long wait times? IKON's Cloud Phone Service provides a whole slew of advanced features, including easy programming of directory assistance, custom hold music, softphones and mobile phone integration.

  • Keep Operations Intact

    Running a schoolis often a 24/7 operation. People often will not tolerate any downtime in reaching your organization. If a disaster strikes, leaving you and your staff without access to your facility, how would you operate and stay in touch and communicate? With our Cloud Phone Service, the brains of your phone system aren’t located at your site. Instead, it’s housed at a secure, redundant data center, maximizing uptime and ensuring users are always able to receive and make phone calls.

  • Empower Your Remote Workers

    Today’s landscape places increased focus on having students and staff work from anywhere. While working remotely, your users require the same communication features and benefits as when they are onsite. Softphones and mobile phone integration allows anyone to work from anywhere seamlessly. Use Find-Me/Follow-Me features to forward calls to a different phone, program ringing on multiple phones and much more to customize how people can reach you.

  • Grow & Scale

    If you are hosting your own email or using a web provider, not having redundancy can cause a loss of productivity or your entire organization if a natural disaster occurs.